What data can Alexa+ access?

Alexa+ uses your Amazon purchase history, listening and viewing, shipping address and payment preferences, plus documents, emails, photos and messages you share and connected smart-home devices and services. Review your interactions and settings in the Alexa Privacy dashboard.

Does Alexa+ use my data to train AI models?

Yes. Amazon uses Alexa interactions "to train Amazon's machine learning models", with humans reviewing a small sample. You can manage the use of voice recordings to improve services in Alexa Privacy settings.

Where does Alexa+ run, and is it isolated?

Cloud service: requests are streamed to Amazon's cloud after the wake word (a visual indicator shows when audio goes to the cloud). Echo devices have a microphone-off button.

How long does Alexa+ keep my data?

Voice recordings, transcripts and typed requests are kept until you delete them, or auto-deleted after 3 or 18 months if you choose. With "don't save recordings", transcripts and typed requests are still kept 30 days. Some records (actions taken, orders, notes) may be kept after deletion.

Safety Voice / device by Amazon

Is Alexa+ safe?

Short answer It depends on what you connect. Amazon says training on your data: yes; these are the vendor's own statements, not tests.

4 of 6 safety questions answered on Amazon's own pages , Trains on your data: Yes , Not published: asks before sensitive actions, sees your passwords

What Amazon states about connecting your accounts. AideDex reports the vendor's published statements, each linked to its source; it does not test or audit them. "Not published" means we found no statement, not that the answer is no. Facts checked up to Oct 23, 2026.

Can you get it

Status Available
Where 12 countries (Available in 12 countries, not in 14 of the 25 countries we track)
Plan Free (Included in Alexa+ chat (free))

Alexa+: countries, plans, capabilities →

The six questions

4 of 6 answered

What data can Alexa+ access?

Alexa+ uses your Amazon purchase history, listening and viewing, shipping address and payment preferences, plus documents, emails, photos and messages you share and connected smart-home devices and services. Review your interactions and settings in the Alexa Privacy dashboard. aboutamazon.com · checked Oct 23
Does Alexa+ ask before sending, buying or deleting?

Not published Amazon does not state this on the pages we checked.
Can Alexa+ see my passwords?

Not published Amazon does not state this on the pages we checked.
Does Alexa+ use my data to train AI models?

Yes
Amazon uses Alexa interactions "to train Amazon's machine learning models", with humans reviewing a small sample. Full quote
Amazon uses Alexa interactions "to train Amazon's machine learning models", with humans reviewing a small sample. You can manage the use of voice recordings to improve services in Alexa Privacy settings.
amazon.com · checked Oct 23
Where does Alexa+ run, and is it isolated?

Cloud service: requests are streamed to Amazon's cloud after the wake word (a visual indicator shows when audio goes to the cloud). Echo devices have a microphone-off button. amazon.com · checked Oct 23
How long does Alexa+ keep my data?

Voice recordings, transcripts and typed requests are kept until you delete them, or auto-deleted after 3 or 18 months if you choose. With "don't save recordings", transcripts and typed requests are still kept 30 days. Some records (actions taken, orders, notes) may be kept after deletion. amazon.com · checked Oct 23

Other things Amazon states

3 statements

Follow Up Mode is turned on when you join Alexa+, so audio may stream for a short time after Alexa responds; a visual indicator shows when audio goes to the cloud. amazon.com · checked Oct 23
Chat history visibility is on by default for Alexa+: people with access to your Echo Show can see chat history for all profiles on the account. You can turn it off in device settings. amazon.com · checked Oct 23
Kids' Alexa+ experience blocks voice purchasing and adds GenAI content filters; parents can review and delete children's recordings. amazon.com · checked Oct 23

Compare and read on

All alternatives to Alexa+ · Is it safe to connect Gmail to an AI agent? What each vendor says it does · How facts are checked

Sources for this page

3 pages